Privacy Policy

Pursue Oneness (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pursueoneness.com (the “Site”) or make a purchase from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

A. Personal Information You Disclose to Us
This is information that identifies you personally. We collect it when you:

  • Place an Order: Name, billing and shipping address, email address, phone number, and payment information (e.g., credit card details, which are processed by our secure payment processors and not stored on our servers).

  • Create an Account: Username, password, and the above details to create a customer profile.

  • Contact Us: Information you provide when you fill out a contact form, subscribe to our newsletter, or respond to a survey.

  • Post a Review: Any personal information you include in a product review or other public-facing area of the Site.

B. Information Collected Automatically
When you visit the Site, we automatically collect:

  • Usage Data: Information about your interaction with the Site, such as the pages you view, the links you click, and the products you browse.

  • Device Information: Your IP address, browser type, operating system, and device identifiers.

  • Location Data: An approximate location (country/state) derived from your IP address.

  • Cookies and Tracking Technologies: We use Cookies, pixels, and similar technologies to enhance your experience, analyze trends, and administer the Site. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.

  • To Communicate With You: To respond to your inquiries, provide customer support, and send you administrative messages (e.g., order updates, security alerts).

  • For Marketing (with your consent): To send you promotional messages and newsletters about our new products, special offers, and other updates. You can opt-out of receiving these at any time by using the “unsubscribe” link in every email or by contacting us.

  • To Improve Our Site and Products: To analyze how customers use the Site, understand market trends, and improve our product offerings and user experience.

  • For Security and Fraud Prevention: To protect our Site, our business, and our customers from fraud, security threats, and other malicious activity.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We share your data with trusted third-party vendors who perform services on our behalf, such as:

    • Payment Processors (e.g., Stripe, PayPal) to securely handle payments.

    • Shipping Carriers (e.g., USPS, FedEx, UPS) to deliver your physical orders.

    • Email Marketing Platforms (e.g., Mailchimp, Klaviyo) to manage our newsletters.

    • Analytics Providers (e.g., Google Analytics) to help us understand Site usage.

  • Legal Obligations: We may disclose your information where required to do so by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety, or that of others.

  • Business Transfers: In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as a business asset.

4. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. We will generally retain order information for a minimum period required by tax laws (typically 4-7 years).

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Access: The right to request copies of your personal data.

  • Correction: The right to request that we correct any information you believe is inaccurate.

  • Deletion: The right to request that we erase your personal data, under certain conditions.

  • Opt-Out of Marketing: You can always opt-out of receiving marketing communications from us.

  • Do Not Track: Our Site does not currently respond to “Do Not Track” signals from browsers.

To exercise any of these rights, please contact us using the details at the end of this policy.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

7. International Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By using our Site, you consent to such transfer.

8. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please use contact us form here.

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